Privacy Policy – LALUNASHOE

Effective Date: March 1, 2025

At LALUNASHOE, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our services, you agree to the terms stated below.

1. Information We Collect

We collect the following types of information to provide a seamless shopping experience:

  • Personal Information: Name, email address, phone number, billing and shipping address when you place an order.
  • Payment Information: Payment details are securely processed through third-party payment gateways. We do not store credit card information.
  • Browsing Data: IP address, browser type, device information, and website usage data collected via cookies to enhance user experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • Order Processing: To confirm, prepare, and deliver your cake order.
  • Customer Support: To respond to inquiries, resolve issues, and provide service updates.
  • Marketing & Promotions: To send updates, exclusive offers, and promotional content (you may opt-out anytime).
  • Website Optimization: To improve website functionality, user experience, and security.

3. Data Protection & Security Measures

We implement industry-standard security practices to protect your personal information:

  • Encrypted transactions through SSL (Secure Socket Layer) technology.
  • Restricted access to personal data, ensuring only authorized personnel can handle it.
  • Regular monitoring and updates to prevent unauthorized access or breaches.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data in the following cases:

  • Service Providers: Trusted third parties that assist in payment processing, delivery, and analytics.
  • Legal Requirements: When required by law, we may disclose information to comply with legal obligations.

5. Your Rights & Choices

As a user, you have the following rights:

  • Access & Update: You may request access to or modification of your personal data.
  • Opt-Out: You can unsubscribe from marketing emails at any time.
  • Request Data Deletion: You may request the deletion of your personal information unless required by law for record-keeping.

For any requests, please contact us at contact@lalunashoe.xyz.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and past orders.
  • Analyze website performance and user interactions.
  • Deliver personalized recommendations and promotions.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We recommend reviewing their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws, services, or business operations. The latest version will always be available on our website. Continued use of our services after updates constitutes acceptance of the new terms.

9. Contact Information

For any privacy-related inquiries, you can reach us at:

📍 Address: 98 Mounthoolie Lane Street, Sutton, United Kingdom
📞 Phone number: 078 5659 0365
📧 Email: contact@lalunashoe.xyz
🌍 Website: https://lalunashoe.xyz/

Thank you for trusting LALUNASHOE. Y